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Question 1

What is Frenzy?

Accepted Answer

Frenzy is a social discovery app that helps you find people nearby, rate friends, share real-time posts, and turn chats into real-life hangouts.

Question 2

How does Frenzy work?

Accepted Answer

Frenzy uses approximate location while you use the app to show people nearby so you can browse profiles, rate friends, poke people, share real-time posts, and start conversations.

Question 3

How do I find people near me on Frenzy?

Accepted Answer

Frenzy finds people near you using approximate location while you use the app. Here’s how nearby discovery works and how to start meeting people around you.

Question 4

Is Frenzy a dating app?

Accepted Answer

No. Frenzy is not a dating app. It is a social discovery app for finding people nearby and hanging out IRL.

Question 5

Is Frenzy free to use?

Accepted Answer

Yes. You can download and use Frenzy for free. Some optional experiences may require Frenzy Premium.

Question 6

Who can use Frenzy?

Accepted Answer

Frenzy is for users who meet the minimum age requirement in their country or region and can create an account with Apple or Google.

Question 7

What is the minimum age to use Frenzy?

Accepted Answer

Frenzy generally has a 17+ age rating, but the exact minimum age can vary by country, platform, or local law.

Question 8

How do I create a Frenzy account?

Accepted Answer

Create a Frenzy account with Apple or Google, then set up your profile to start discovering people nearby.

Question 9

What is an organization account on Frenzy?

Accepted Answer

Organization accounts are for businesses on Frenzy. They can be followed, but they cannot add friends. Contact hi@getfrenzy.app to create one.

Question 10

How do I get started with Frenzy?

Accepted Answer

Download Frenzy, create your account, set up your profile, and start meeting people nearby in a few simple steps.

Question 11

How do I discover people on Frenzy?

Accepted Answer

Open discovery in Frenzy, allow location while using the app, and browse people nearby so you can rate friends, message them, and hang out IRL.

Question 12

How does nearby discovery work on Frenzy?

Accepted Answer

Nearby discovery uses your approximate location while you use Frenzy to show people around you so you can meet friends and hang out IRL.

Question 13

How do I share a post on Frenzy?

Accepted Answer

On Frenzy, posts are real-time photos taken in the moment — no gallery uploads, filters, or effects. Posts appear on your profile for people who can visit it.

Question 14

What is Meter on Frenzy?

Accepted Answer

Meter lets friends rate each other on Frenzy. You can vote once per friend, votes cannot be changed, and seeing who voted is a Premium feature.

Question 15

How does Meter work?

Accepted Answer

On Frenzy, only friends can use Meter, and each person can vote only once. Votes cannot be changed later. Seeing who voted is a Premium feature.

Question 16

What is a poke on Frenzy?

Accepted Answer

A poke is a light nudge you can send from someone's profile. Pokes are free, limited to 2 people per day, and you control who can poke you in Privacy settings.

Question 17

How do pokes work?

Accepted Answer

Send a poke from someone's profile, see who poked you in the last 60 days, and choose who can poke you in Privacy settings. You can poke up to 2 people per day.

Question 18

How do I send a message on Frenzy?

Accepted Answer

When messaging is available between you and another user, you can start or continue a conversation directly in Frenzy.

Question 19

Why can't I send a message?

Accepted Answer

There are several reasons why messaging may not be available.

Question 20

How do I edit my Frenzy profile?

Accepted Answer

Edit your Frenzy profile details from profile settings, and customize how your profile looks with free or Premium options.

Question 21

How do I change my profile information?

Accepted Answer

Open your Frenzy profile and select the profile editing option.

Question 22

How do I customize my Frenzy profile?

Accepted Answer

Customize your Frenzy profile with free background emojis, or unlock Premium options like profile theme and frame color.

Question 23

How do I connect my contacts to Frenzy?

Accepted Answer

If Frenzy asks for access to your contacts, you can choose whether to allow the permission.

Question 24

How do I turn off contacts access?

Accepted Answer

You can control Frenzy's access to your contacts through your device settings.

Question 25

Why does Frenzy need my location?

Accepted Answer

Frenzy uses your approximate location while you use the app to power nearby discovery. Exact location is not required.

Question 26

Does Frenzy use my exact location?

Accepted Answer

No. Frenzy uses approximate location for nearby discovery by default. You can switch to precise location in your device settings if you want.

Question 27

Can other people see my exact location on Frenzy?

Accepted Answer

Frenzy is not designed to show other users your exact device location. Nearby discovery uses approximate location by default.

Question 28

Does Frenzy track my location in the background?

Accepted Answer

Frenzy uses approximate location while you use the app for nearby discovery. Continuous background location tracking is not required.

Question 29

When does Frenzy access my location?

Accepted Answer

Frenzy accesses approximate location while you use the app for nearby discovery. You can change precision in your device settings.

Question 30

How do I enable location access for Frenzy?

Accepted Answer

Enable location for Frenzy while using the app. Approximate location is enough by default, and you can switch to precise location in settings if you want.

Question 31

How do I change Frenzy's location permissions?

Accepted Answer

Change Frenzy location access in your iPhone or Android settings, including approximate vs precise location.

Question 32

Why isn't my location working on Frenzy?

Accepted Answer

If nearby discovery is not working, check location services, Frenzy permissions, and whether approximate or precise location is enabled.

Question 33

Is Frenzy safe?

Accepted Answer

Frenzy includes safety tools like block, report, community guidelines, and approximate location for nearby discovery. Here’s how to stay safer while meeting people nearby.

Question 34

How can I stay safe when meeting someone from Frenzy?

Accepted Answer

Always use your own judgment when interacting with or meeting someone you discovered online.

Question 35

How do I report someone on Frenzy?

Accepted Answer

Report someone on Frenzy from their profile: tap the three dots on the right, choose Report, select a reason, and finish the report. You can also block them if they keep bothering you.

Question 36

How do I block someone on Frenzy?

Accepted Answer

Block someone on Frenzy from their profile by tapping the three dots on the right and choosing Block. They will no longer be able to find your profile or message you.

Question 37

How do I unblock someone on Frenzy?

Accepted Answer

Unblock someone from Frenzy Settings > Privacy > Blocked users, or open their profile and tap Unblock.

Question 38

What happens when I block someone on Frenzy?

Accepted Answer

Blocking limits interaction between you and the blocked account on Frenzy, including pokes and other supported features.

Question 39

What happens when I report someone?

Accepted Answer

When you submit a report, Frenzy may review the reported account, content, or interaction to determine whether it violates our rules.

Question 40

How do I report harassment or inappropriate behavior?

Accepted Answer

Harassment, threats, unwanted sexual behavior, hate, intimidation, and other abusive conduct are not acceptable on Frenzy.

Question 41

How do I report a fake or suspicious account?

Accepted Answer

If an account appears fake, deceptive, impersonates someone else, or seems suspicious, report it through Frenzy.

Question 42

Frenzy Community Guidelines

Accepted Answer

Everyone on Frenzy agrees to our Terms of Service and Privacy Policy. Harassment, nudity, child sexual exploitation, and other harmful behavior are not allowed.

Question 43

What content is not allowed on Frenzy?

Accepted Answer

Content or behavior that harms other users or undermines the safety of the community is not allowed.

Question 44

How do I sign in to Frenzy?

Accepted Answer

Frenzy supports sign-in with Apple and Google.

Question 45

How do I sign in with Apple?

Accepted Answer

Open Frenzy and select **Continue with Apple**.

Question 46

How do I sign in with Google?

Accepted Answer

Open Frenzy and select **Continue with Google**.

Question 47

Why can't I sign in to Frenzy?

Accepted Answer

If you're having trouble signing in:

Question 48

I signed in and my account looks different

Accepted Answer

If Frenzy opens an unfamiliar or empty account, you may have signed in using a different Apple or Google account.

Question 49

How do I delete my Frenzy account?

Accepted Answer

To request deletion of your Frenzy account, contact us at **hi@getfrenzy.app**.

Question 50

How long does it take to delete my Frenzy account?

Accepted Answer

Frenzy normally processes account deletion requests within **3 business days**.

Question 51

How do I contact Frenzy support?

Accepted Answer

You can contact Frenzy support by email at:

Question 52

What is Frenzy Premium?

Accepted Answer

Frenzy Premium unlocks extras like who viewed your profile, Meter voters, who blocked you, faster messaging, verification badges, app icon changes, and profile customization.

Question 53

Who viewed my profile on Frenzy?

Accepted Answer

With Frenzy Premium, you can see who viewed your profile in the past 60 days. Not every Premium package includes this feature.

Question 54

Does Frenzy Premium have a free trial?

Accepted Answer

Frenzy may offer a free trial for eligible Premium subscriptions.

Question 55

How long is the Frenzy Premium free trial?

Accepted Answer

Frenzy may offer a **7-day free trial**, but the exact trial length can vary.

Question 56

What happens when my Frenzy free trial ends?

Accepted Answer

Unless you cancel before the end of your free trial, your Frenzy Premium subscription automatically converts to a paid subscription.

Question 57

Does the Frenzy free trial automatically renew?

Accepted Answer

Yes. Unless canceled before the trial ends, an eligible Frenzy Premium free trial automatically continues as a paid subscription.

Question 58

How do I cancel Frenzy Premium?

Accepted Answer

Frenzy Premium subscriptions are managed through the App Store or Google Play.

Question 59

How do I cancel Frenzy Premium on iPhone?

Accepted Answer

Frenzy Premium subscriptions purchased on iPhone are managed by Apple.

Question 60

How do I cancel Frenzy Premium on Android?

Accepted Answer

Frenzy Premium subscriptions purchased on Android are managed through Google Play.

Question 61

Can I cancel Frenzy Premium during my free trial?

Accepted Answer

Yes. You can cancel Frenzy Premium during your free trial through the App Store or Google Play.

Question 62

Why was I charged for Frenzy Premium?

Accepted Answer

A Frenzy Premium charge can occur when a subscription or free trial renews.

Question 63

I canceled Frenzy Premium but was still charged

Accepted Answer

First, check the subscription status and billing history in the App Store or Google Play.

Question 64

How do I request a refund for Frenzy Premium?

Accepted Answer

Frenzy Premium payments are processed through the App Store or Google Play.

How can we help? 👋

Getting Started

Using Frenzy

Location & Discovery

Safety & Community

Account & Login

Premium & Billing

Privacy & Data

Download & Availability

Notifications

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